Quality Septic LLC was founded on one basic principle – Integrity.
In March of 2017 Quality Septic LLC’s owner, Michael Richardson, found himself in the unenviable situation of having a non-functioning septic tank. After 6 attempts that morning, he finally made arrangements with a local company to come pump the tank. The owner of that company used several unethical tactics in attempts to take advantage of what he assumed was an uninformed homeowner. After that experience Michael knew there was a need for integrity and quality service in the septic tank and drain industry. Two months later Quality Septic LLC was launched with the commitment to provide every customer with the kind of service they deserve. Call Quality Septic LLC today to get your septic tanks pumped, field lines replaced, or a new system installed!
Just bought a house this past year and needed to get septic pumped before my upcoming wedding. After reading reviews on places we decided to go with Quality. They are everything and more. Caleb came out the very next day. Very Sweet and Professional. Explained everything I asked about and was very thorough at covering it all back up. If you need anything done then these are the guys to handle it. They will definitely be my go to guys.
My husband & I are moving out of state and needed our septic tank pumped (per state laws). Our fabulous realtor, Jessica Smith, set up an appointment with Quality Septic LLC and we are so grateful she did. Caleb came out to our house and he was amazing; one of the nicest & most professional men we have had the pleasure of working with. We told our realtor this is the company to use and could not say enough fabulous things about them. If my husband & I could give more than 5 stars we would & we highly recommend this company to everyone.
Mike and his son were so pleasant to work with. When we needed our septic tank pumped they came out very quickly. We are now getting our field lines replaced and it has just been so nice to work with someone so kind. If you have any questions he doesn’t hesitate to explain what he is doing and why. I also feel like his prices are very affordable. I highly recommend quality septic.
I called yesterday to schedule have my spetic tank to be pumped out Mike answered and listened attentively and was able to schedule me quick and sent his youngest son out. His son was well mannered, respectful, professional. He talked me through the process of what he was going to be doing as well as what he was doing. I'll 100% be using them in the future and will gladly refer anyone to them
I cannot say enough good things about this company. Septic backed up in the evening during the holidays with no warning. RotoRooter claimed to have 24 hour service and said they'd send someone out for 525, and would also be sending a plumber for "extras" we might need, but they couldn't tell us how much extra we'd be paying for that. Two hours later, after 4 phone calls, we were informed they didn't have an empty truck because they don't have the ability to dispose of waste after hours. How can you claim 24 hour service when you don't have arrangements to dump 24 hours a day? So, we called Quality Septic. Caleb came straight to our house after leaving dinner to answer the call. Caleb was AMAZING!!! GREAT ATTITUDE!! Had the family laughing, joking around, explained in detail how the septic worked, how to help maintain it, and said they'd be calling us in about 3-5 years to remind us to have it pumped. The septic at our home hadn't been pumped in 10 years!!!! Previous owners never had it done! Bottom line: Answered the call, great attitude, didn't try to upsell us, and only charged 350!!!! Never using any other service again!
It’s so difficult to find businesses that actually conduct good business. Quality Septic is doing it right. And YESS, they really are 24Hrs!! From the first “Hello”, at 2am I knew they were great. They are friendly and just all around amazing people. You know how most companies will say “We’ll be there between 12-4”, not Quality. He said “I’ll be there at 10am” and he was actually here. They do what they said they will do. He didn’t try to cheat us. He told us what the problem was and we were able to get it all taken care of. I’m not normally a review writer, but there is no way I could not sing praises to these guys. So if you were like me, at 2am googling “Septic tank services in Mobile”, you can stop looking and just call Mike at Quality Septic.
Great service! Came quickly to do a drain answered all my questions well informed family business 🙂 it's an important job they do; we were VERY happy to have our system working correctly again.
Amazing company. We had to have a septic tank installed and Mr. Mike was very informative in his bid and very fair in his prices. We got the quote in April and weren't ready to install the septic until November and the quote we were given is what we were charged. They were extremely quick in coming out and doing the installation. Also he was nice enough to email me progress pictures, and also to hang around for an hour waiting on me, so that he could explain everything that they had done. He has earned a customer for life!
Can't say enough great things about this company! I ran into an issue and wasn't sure if I needed their services or a plumber's. They were so patient with me on the phone, and they were upfront about their costs to come out. They were even able to schedule me a same day appointment less than 1.5 hours later! The owner, Mike, and his son, Caleb, came out to fix the issue. They were both so polite and professional. They explained exactly what they would be doing and why, and they kept me in the loop throughout the process. Overall, couldn't have asked for a better experience given the circumstances. No surprise they are rated so highly!
What a great company! Such honest and professional guys! I got service less than 2 hours from when I called for a quote and on a Saturday morning. Reasonable prices and extremely knowledgeable. Caleb explained everything to me and made sure to let me know not to have anyone drive on the grass since we will be having cement put down in our backyard. I am grateful to come in contact with good, quality and honest people who look out for their customers. Thank you!
Technician was friendly, thorough, and did great work. I feel that they had really good pricing as well. I definitely recommend!
Their availability was great. Their service was prompt and affordable. Caleb was beyond courteous and even gave me a couple of pointers for future maintenance. Overall, I was very pleased with the experience and I'll be sure to recommend Quality Septic to everyone who needs work done!
Christmas Eve and they came early, Caleb was wonderful and did a great job. He was helpful and respectful and he is a delight to talk to! Thank you for coming out so quickly. We will definitely recommend this company and be using them in the future!
Caleb arrived early, he was very professional and friendly. Will definitely be recommending to everyone we know. More than pleased with service. Also gave a shout out on our facebook page.
We would recommend the young man that came out today to everyone in need of a septic pump; he was friendly, professional, quick, and very knowledgeable. His parents, the owners, should be proud. We will call them for any future septic needs.
Arrived 20 minutes early. Very friendly staff, was made aware of every step that was taking to drain my septic tank. I will definitely use this company in the future.
Michael Richardson does excellent work no matter what time day or night he is available 24/7 5 🌟
Called for a quote on a Saturday morning and Caleb came out to pump within 2 hours. So professional and knowledgeable with the whole process. I would recommend Quality Septic to anyone! I will be using again in the next 5 years! Thank you!
Our septic tank started backing up into our shower tonight around 7:30pm. I called and got Mike on the phone right away! He and his son were here within an hour getting us taken care of. They were super professional and beyond pleasant to deal with. There's a reason they're #1 on Google when searching for septic pumping! We'll use them for all future needs. (P.S. - Don't wash grease down your sink...)
Quality Septic was prompt, professional, prepared and even friendly. I had a dire emergency and someone was dispatched immediately. I would definitely recommend this company!
- We can install field lines for your home.
- We can replace damaged or clogged field lines.
- We will replace your pumps if they are not working properly.
- Effluent filters can help your system last much longer.
- Let us put risers on you tank to allow for easy maintenance.
- We can make repairs to your current system to get your drains flowing!
- We inspect both the inlet and outlet baffles of your septic tank.
- We clean the septic tank outlet filter if installed.
- We pump all liquid and solids out of the septic tank.
- We add bacteria “seed water” back into the tank to promote good bacteria growth.
- Open-tank inspections for real estate transactions
- Hydraulic load test is available when requested.
- Inlet / Outlet / Filter Check
- We inspect the structural integrity of the tank.
- We check the level of scum and sludge in the tank.
- Tank pumping included with inspection.
- Complete inspection form to provide lender or title company
- We check lids / risers.