Quality Septic LLC was founded on one basic principle – Integrity.
In March of 2017 Quality Septic LLC’s owner, Michael Richardson, found himself in the unenviable situation of having a non-functioning septic tank. After 6 attempts that morning, he finally made arrangements with a local company to come pump the tank. The owner of that company used several unethical tactics in attempts to take advantage of what he assumed was an uninformed homeowner. After that experience Michael knew there was a need for integrity and quality service in the septic tank and drain industry. Two months later Quality Septic LLC was launched with the commitment to provide every customer with the kind of service they deserve. Call Quality Septic LLC today to get your septic tanks pumped, field lines replaced, or a new system installed!
These folks do outstanding work! It was no coincidence that Quality Septic was the first number I called when I searched Google for help to resolve my septic issues. It's not often that a company lives up to its name now days, but Quality Septic does just that. They literally came to our rescue and got our system back up and running better than it was before. They know their business and they are really great people as well!
Very great service, very thorough people, highly recommend.
Very pleased with how prompt, courteous, and knowledgeable these guys are. They cleaned out my entire septic system. They explained to me what they were doing and provided some pointers. I will definitely use them again when the need arises.
These guys are the most genuine, honest people I've had the pleasure of working on my home with! I spent all morning calling around, unfortunately starting with a corporate company and getting completely rip off prices and a weird home visit, and due to positive Google reviews landed on Quality Septic as my third call in the harrowing ordeal that was my septic tank/bathroom overflow. Mike was prompt to answer the phone and was very patient as I went over all of my problems that seemed to spawn over the weekend, and said he could be right over with a flat rate (which was at least $100 less than the corporate "starting" price I was given hours earlier, where they tried to tell me it would cost more depending on how much was in my tank). Roughly an hour after our phone call, he was on my property pumping my tank, walking me through any weird questions or concerns I had, let me talk his head off and watch what he was doing, and gave me tips on how to manage my system better due to how old my main sewer line is and things I could look out for should any other issues arise with my plumbing. His service was prompt, efficient, kind and definitely what we need more of down here! I would recommend his company to anyone, especially those who may not know too much about septic tank issues like I didn't this morning. If any other issues arise, I know who I will call first from now on.
Can't say enough great things about this company! I ran into an issue and wasn't sure if I needed their services or a plumber's. They were so patient with me on the phone, and they were upfront about their costs to come out. They were even able to schedule me a same day appointment less than 1.5 hours later! The owner, Mike, and his son, Caleb, came out to fix the issue. They were both so polite and professional. They explained exactly what they would be doing and why, and they kept me in the loop throughout the process. Overall, couldn't have asked for a better experience given the circumstances. No surprise they are rated so highly!
Hi all, After searching for a while, we saw many glowing recommendations for Mike at Quality Septic on Next Door and decided to give them a try. I gave them a call yesterday, and they came out today. They were here early, were very friendly, VERY reasonably priced, professional, knowledgeable, had all the right tools, and went above and beyond to fix and issue with my grease trap for no extra charge that should have cost me more. Mike and his son were thorough, and cleaned up everything nicely. I am very impressed and encourage anyone with a septic system to remember Quality Septic. It's nice to know there are still some neighborly, people oriented, small businesses still around.
They did a great job cleaning out our septic tank very nice honest people if you need a septic tank cleaned out call them you will be very pleased with their work!!
We had to have our septic tank pumped. We have a home warranty so we called them Friday and they had these guys get in touch with us. Long story short, our home warranty company gave us and them a bit of a runaround for almost an hour after they arrived. We were very frustrated. These guys were awesome. They were patient even though they had another job to get to. They did a great job and we highly recommend them. They are honest people. If you ever need septic work done, don't hesitate to give them a call!
Excellent work. Very informative and explains about everything that is being done. Goes above and beyond his job.
Highly recommend this company! We were in serious need of assistance on a Saturday morning while my husband was out of town and I was home with my children. Michael and his son came right out and worked tirelessly on our septic tank- pumping it out, cleaning out the pump area that was filled with mud, fixing the float device, and replacing a wire that had burned out, and getting a pump started that appeared dead. Michael held out that the pump should run when he could have just told me that I needed a new pump. He returned it all back to fully functioning. They tidied up the area before they left. Both he and his son were professional and courteous. The price was more than fair as well. We were very pleased with the entire job.
Mike and Benjamin are extremely professional, helpful, and honest!! They have done great work for me more than once! Don't hesitate to call them!
They were very professional, honest and answered all the questions we had. We will definitely recommend them to everyone.
Very responsive to messages! We tried 2 other companies that would never return calls and not show up. Messaged one night and they were here the next morning! Very very professional!
Mr. Mike was very professional and instrumental with finding the right person to repair our system. I would highly recommend his services. He is a very honest individual.
- We can install field lines for your home.
- We can replace damaged or clogged field lines.
- We will replace your pumps if they are not working properly.
- Effluent filters can help your system last much longer.
- Let us put risers on you tank to allow for easy maintenance.
- We can make repairs to your current system to get your drains flowing!
- We inspect both the inlet and outlet baffles of your septic tank.
- We clean the septic tank outlet filter if installed.
- We pump all liquid and solids out of the septic tank.
- We add bacteria “seed water” back into the tank to promote good bacteria growth.
- Open-tank inspections for real estate transactions
- Hydraulic load test is available when requested.
- Inlet / Outlet / Filter Check
- We inspect the structural integrity of the tank.
- We check the level of scum and sludge in the tank.
- Tank pumping included with inspection.
- Complete inspection form to provide lender or title company
- We check lids / risers.